Privacy Policy
Last updated: December 21, 2024
1. Introduction
Welcome to Flock. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services. Please read this policy carefully to understand our practices regarding your personal data.
2. Information We Collect
We collect the following types of information:
Personal Information
- Name and email address when you create an account
- Profile photo (optional)
- Phone number (optional, for friend invitations)
- Payment information (if applicable for premium features)
Trip and Usage Data
- Trip plans, destinations, and dates you create or participate in
- Votes, preferences, and comments you make within trip groups
- Messages and communications with other users
- App usage patterns and feature interactions
Device Information
- Device type, operating system, and unique device identifiers
- IP address and general location (country/region)
- App version and crash reports
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve the Flock service
- Enable group trip planning and collaboration features
- Send notifications about trip updates, invitations, and activities
- Personalize your experience and provide relevant suggestions
- Communicate with you about updates, promotions, and support
- Analyze usage patterns to improve our features and user experience
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- With trip group members: Your profile and trip-related activity are visible to others in your trip groups
- Service providers: We work with third-party companies for hosting, analytics, and other services. These providers are bound by confidentiality agreements
- Legal requirements: We may disclose information if required by law or to protect our rights, users, or the public
- Business transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security assessments, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain certain information for legal or business purposes. Trip data shared with groups may persist in other users' accounts.
7. Your Rights and Choices
You have the right to:
- Access and receive a copy of your personal data
- Correct inaccurate or incomplete information
- Delete your account and associated data
- Opt out of marketing communications
- Disable push notifications through your device settings
- Request data portability
To exercise these rights, please contact us at business@flocktravel.io.
8. Children's Privacy
Flock is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete it promptly. If you believe we may have collected information from a child under 13, please contact us.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.
10. Third-Party Links and Services
The App may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through Flock.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically for any changes.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at business@flocktravel.io.